FAQ & Site Info

Terms of Service

SCENTORA DISCOVERY — TERMS & CONDITIONS

PRODUCT INFORMATION
Please review each listing’s description, size, condition, and photos before purchasing. Miniatures, samples, and travel-size products may differ from full-size retail bottles. Spray bottles and splash bottles will be identified in the listing. Only the items expressly included in the description are supplied.

PAYMENT
All purchases and payments must be completed through eBay checkout. Prices, shipping charges, and applicable taxes are shown before payment.

SHIPPING
Handling times, shipping services, and delivery estimates are stated in each listing. Please confirm your shipping address before placing an order. Tracking will be provided through eBay where available. Fragrance shipments may require ground transportation, which can affect delivery times.

RETURNS & SCENT PREFERENCE
The return policy displayed on each listing applies to that purchase. Where a listing states that returns are not accepted, we do not accept change-of-mind or scent-preference returns except where required by law or eBay policy.

Fragrance is personal, and sampling helps you discover both the scents you enjoy and those you do not. We recommend choosing the smallest available size when exploring an unfamiliar fragrance.

ORDER ISSUES
If your item arrives damaged, is incorrect, does not match its description, or has not arrived, please contact us through eBay Messages or the appropriate order-resolution process. Include your order details and photos where helpful. We will work with you to resolve the issue under eBay’s applicable policies.

CANCELLATIONS
If you need to cancel, submit a cancellation request through eBay as soon as possible. Cancellation is subject to the order’s fulfillment status and eBay’s rules. Once shipped, please use the applicable return or order-resolution process.

BRAND INFORMATION
SCENTORA Discovery is an independent seller and is not affiliated with or endorsed by the designer brands listed. Brand names and trademarks belong to their respective owners and are used to identify products.

CUSTOMER SERVICE
Please contact us through eBay Messages for questions about products or orders.

BUYER RIGHTS
These terms do not restrict rights under applicable law or eBay’s Money Back Guarantee. If these terms conflict with eBay’s policies or a listing’s stated terms, the applicable platform requirements and buyer protections govern.